Xequte User Forums
Xequte User Forums
Profile | Join | Active Topics | Search | Forum FAQ
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Bug in 6.05?
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

auren

3 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hi all,

I have just today installed the new version and I am experiencing a strange error that I've never had with previous versions.

When you try and resend an email from your history it opens up the wrong email. For instance I wanted to send my most recent email again and when I try to resend it opens up the very first email I sent.

Many thanks

auren

3 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
I think this problem is more to do with DNS on our network.

I will look into it further.

Auren
Go to Top of Page

auren

3 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Thanks Nigel.

I have downloaded the latest version and it has worked.

However, I have just started to send to the mail list and every email is failing and the log is showing as 'Bad sequence of commands (503)'.

I can't understand this as my SMTP settings have not changed and we have successfully sent messages for the last few years?

Auren
Go to Top of Page

xequte

7042 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hi Auren

Please download the software again from the same link you were emailed and that will resolve the problem.

The new version will be 6.05R. Make sure you refresh your browser if you are not getting the latest version.



Nigel
Xequte Software
nigel@xequte.com
Go to Top of Page

xequte

7042 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hi Auren

I will do some testing tomorrow and come back to you.



Nigel
Xequte Software
nigel@xequte.com
Go to Top of Page

nikgrey

United Kingdom
9 Posts

Posted - Jul 24 2007 :  10:42:43  Show Profile  Reply

Strange how this seems to have happened exactly One year ago?

I have v.6.28R and I am getting this '503' error as of today?


Go to Top of Page

xequte

7042 Posts

Posted - Jul 24 2007 :  12:28:53  Show Profile  Reply
Hi Nik

If you read Auren's message, the 503 error was due to her network configuration.


Please email me the log file for this sending task.

Run MLK and click Ctrl+Shift+I. Choose the option to display your database folder and then browse to the folder "SendLogs"

In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.

Nigel
Xequte Software
nigel@xequte.com
Go to Top of Page

nikgrey

United Kingdom
9 Posts

Posted - Jul 24 2007 :  13:04:11  Show Profile  Reply
I did send the log and I am prepared to be blasted...:)

Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: