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xequte

7042 Posts

Posted - Oct 26 2009 :  13:24:09  Show Profile  Reply
Hi

Can you confirm whether the encoding sticks prior to your loading the stationery?

You can email the stationery to nigel@xequte.com

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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yvonner

Malaysia
49 Posts

Posted - Oct 26 2009 :  17:57:16  Show Profile  Reply
Hi,

I don't use stationery. I create html from a database script and paste it in. Before I've done the pasting (i.e. blank message window), encoding is set to "default" - afterwards the same thing. Don't know if this is relevant, but the installation before the hardware crash where the setting stuck was an upgrade from V6. Now it's a clean install for V7.32r.

Thanks,

Yvonne
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xequte

7042 Posts

Posted - Oct 29 2009 :  00:19:49  Show Profile  Reply
Hi Yvonne

Hmmm, that is very strange. When you click Ctrl+ALt+L in the message editor what character set is reported?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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yvonner

Malaysia
49 Posts

Posted - Oct 29 2009 :  23:05:30  Show Profile  Reply
Hi,

It says "Override the default character set with: windows-1252".

Thanks,

Yvonne
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xequte

7042 Posts

Posted - Oct 30 2009 :  02:36:30  Show Profile  Reply
Hi Yvonne

OK, if you set encoding to Western European (Windows) does it stick?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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yvonner

Malaysia
49 Posts

Posted - Nov 01 2009 :  03:54:26  Show Profile  Reply
Hi,

Yes, it sticks. Is this OK - the right encoding to get rid of the funny characters?

Thanks,

Yvonne
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xequte

7042 Posts

Posted - Nov 01 2009 :  14:23:43  Show Profile  Reply
Hi

Yes, Automatic would use your HTML encoding anyway, which is "Western European (Windows)" which is what is used for English.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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