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I haven't heard any other reports of Bigpond issues (we also have many Bigpond users on our mailing list).
I doubt that it is due to your being blacklisted (becuase then you would get a different error, so it might be a transient network problem.
I assume if you send a message to a bigpond address from your e-mail software you get the same error?
Please send me the relevant sendlog_*.txt file from the "SendLogs" folder under your database folder to support@xequte.com (click Ctrl+Shift+I to display your key folders).