Order Security


1. Is it safe to make purchases online with Xequte?
Yes. Purchasing through Xequte is safe. Every credit card purchase you make at Xequte is backed by the Online Purchase Guarantee.
 
2. Why is it safe to make purchases online?
Xequte is dedicated to safe online purchasing. Secure Socket Layers (SSL) encryption technology is used to encrypt all of your personal information including your name, address, and credit card number. The process of encryption converts your personal information into bits of code that can be securely transmitted over the Internet. And to further enhance security, when we receive the information, we store it on a server that isn't accessible through the Internet.
 
3. Does Xequte have an Online Purchase Guarantee?
We guarantee that every transaction you make at Xequte will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of purchasing from Xequte.
 
Also under the U.S. Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Xequte will cover the entire liability for you, up to the full $50.00 if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our secure server.
 
For the record, we have never had a customer who has experienced fraudulent charges due to purchasing on our secure server.
 
We also offer a money back guarantee on all sales
 
4. How can I tell if I'm viewing a secure page on Xequte?
All secure pages are identified with an image of a yellow key or yellow lock on the bottom right of the page in the Status Bar.  When you go to our secure order page you will observe the change to your browser status.
 
5. Do I have to enter my credit card information online?
No. If you would still prefer not to use your credit card online, you can phone or post us your order.  See the order page for all of our contact details.
 
6. What is your privacy policy?
Xequte will never sell, rent or otherwise disclose our customer list to any other party.  For full details visit our Privacy Policy page.