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EZ-Pix, Image Viewing Software
Frequently Asked Questions

 
1.    I have an old system and it takes quite a while to display the thumbnails. Is there any way to speed it up?
 
2.    Can your software display ART Files?
 
3.    After installing EZ-Pix I can no longer open my images in my favorite image viewer by double-clicking on them, why?
 
4.    I uninstalled EZ-Pix by deleting its directory (i.e. without using Add/Remove in the Control Panel), now when I double-click on an image in Explorer it still tries to open it in EZ-Pix.  What can I do?
 
5.    The Help file says to select the XYZ item in the File menu, but I can't see the menu, what can I do?
 
6.    EZ-Pix has both "Shrink to Fit" and "Stretch to Fit" options and they can be selected independently.  What's with that?
 
7.    When I try to navigate with the Wheel Mouse it scrolls the file list, how can I stop this?
 
8.    After installing EZ-Pix all my image icons have changed to EZ-Pix icons and now when I click on an image in Explorer, I no longer see an example image displayed.  Can I fix this?
 
 
 
1.  I have an old system and it takes quite a while to display the thumbnails. Is there any way to speed it up?
 
  Use the settings under File>Options, Thumbnails to increase the size of your disk cache, then when you return to images you have viewed before your thumbnails will display very quickly.
 
 
2.  Can your software display ART Files?
 
  Smart Pix Manager and MegaView can display ART files, however EZ-Pix cannot.

If you want to keep an image which is displayed in the AOL browser, right-click it and select save, then save it as a .BMP file.  EZ-Pix can display a BMP file, though you might want to convert it to JPEG to make it smaller.

 
 
3.  After installing EZ-Pix I can no longer open my images in my favorite image viewer by double-clicking on them, why?
 
  You have set the option to make EZ-Pix your default viewer.  If you have uninstalled EZ-Pix, see FAQ #4, otherwise:

a) Click File>Options, Interface tab
b) Click the 'EZ-Pix Image Associations' button
c) Uncheck all of the files associated with EZ-Pix (i.e. check the Other option)
d) Click OK. 

 
 
4.  I uninstalled EZ-Pix by deleting its directory (i.e. without using Add/Remove in the Control Panel), now when I double-click on an image in Explorer it still tries to open it in EZ-Pix.  What can I do?
 
  You did not disable the associations that you set to EZ-Pix before uninstalling.  To set your associations (the default viewer) to another program:

a) In Explorer select a GIF image. 
b) Hold down the Shift Key and click on the highlighted file with the right mouse button
c) Select the 'Open with..' option.
d) In the dialog that opens, browse the list of applications and if you can locate your preferred viewer select it.
e) If you cannot locate it, click the 'Other' button and select the program from your hard drive. Click OK.
f) Ensure the 'Always use this program to open this kind of file' option is checked.
g) Click OK.

h) Do the same with a JPG file.

 
 
5.  The Help file says to select the XYZ item in the File menu, but I can't see the menu, what can I do?
 
  You have probably hidden the Menu, press Ctrl+M to redisplay it or 'Esc' to reset all your view settings.
 
 
6.  EZ-Pix has both "Shrink to Fit" and "Stretch to Fit" options and they can be selected independently.  What's with that?
 
  The two options determine how images of different sizes should be displayed:

Shrink To Fit only applies to images that are larger than the preview window. If enabled, it reduces the display size of the image so that it fits within the preview window.

Stretch To Fit only applies to images that are smaller than the preview window. If enabled, it enlarges the display size of the image to the dimensions of the preview window.

 
 
7.  When I try to navigate with the Wheel Mouse it scrolls the file list, how can I stop this?
 
  This occurs if you are using Intellimouse driver and have set the option to add mouse wheel support to all options.  To cure the problem, go to the Intellimouse setup in the Control Panel and select the 'Exceptions' button.  Add EZ-Pix to the displayed list by browsing to its location.
 
 
8.  After installing EZ-Pix all my image icons have changed to EZ-Pix icons and now when I click on an image in Explorer, I no longer see an example image displayed.  Can I fix this?
 
  You have associated your images with EZ-Pix, you need to revert this association.  See FAQ #3 for instructions on this.

 


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