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JeanaNYC
USA
6 Posts |
Posted - Mar 18 2014 : 09:02:18
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Am I missing an area where I can track opens and repleys?
I have to do in manually it seems.
Jeana
JN |
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xequte
7504 Posts |
Posted - Mar 20 2014 : 01:58:29
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These days, there is no practical way to see if an email has been opened (by any means, not just with MailList King). In the good old days there were two ways:
- Read Receipts: You could request that the recipients email software returns a read receipt when the message is opened. MLK has an option to do this, and a special report that shows who read the message. HOWEVER Gmail, Hotmail and other email systems IGNORE read receipts messages, also Outlook and Outlook Express display a confirmation to the user before sending the read receipt. So essentially using Read Receipts gives a very unreliable result
- Embedded images (or files): You can put an image in your message that is located on your web site. You can then track who opens the message (by seeing who requested the linked image. HOWEVER all major email software (Outlook, Outlook Express, Gmail, etc) now warns the user if a message contains linked images and disables them by default. Also, using linked images is likely to increase the risk of your messages being blocked as Spam. So this method is both unreliably and risky
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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JeanaNYC
USA
6 Posts |
Posted - Mar 24 2014 : 07:14:26
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I have asked the wrong question. I need to flag the people who have responded in an outlook account.
Jeana
JN |
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xequte
7504 Posts |
Posted - Mar 24 2014 : 17:56:30
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Hi Jeanna
In that case you can click "Add from Outlook" on the Toolbar, select the folder containing the respondents and add them all to an MLK group. You can also do this automatically using "Folder Processing Tasks" under File > Options, Email Processing (and send them an automated reply, for example).
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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