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pzh20
United Kingdom
32 Posts |
 Posted - Feb 05 2011 : 12:00:00
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The database upgrade fails and all email addresses are removed.
I have a backup of the original database but now don't have the original install for the software.
Regards
Pete |
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xequte
7042 Posts |
Posted - Feb 05 2011 : 12:30:21
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Hi Pete
MLK automatically makes a back-up of the database when upgrading so it is unlikely you have lost anything.
But firstly, can you ensure that you have opened the correct database (and not a new or blank one).
Check File > Recent Mailing List DBs for other databases and/or search your system for the file mlk_main.dat (including hidden folders).
Also, what version did you upgrade from?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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pzh20
United Kingdom
32 Posts |
Posted - Feb 08 2011 : 06:34:07
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I was upgrading from 5.3.6.188_3194
I installed v10 over the top of the old version.
Regards
Pete
Regards
Pete |
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pzh20
United Kingdom
32 Posts |
Posted - Feb 08 2011 : 10:10:06
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I tried this again with another copy of the database and got the following error:
An error was encountered updating you database: DBISAM Engine error # 11010 Table or backup file h:\myserveraddress\mlk_hist.dat does not exist
I click OK and get
tblGroups: cannot perform this operation of closed dataset
then nothing is brought in.
Regards
Pete |
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xequte
7042 Posts |
Posted - Feb 08 2011 : 21:00:09
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Hi Pete
It sounds like a drive corruption issue, rather than a database error.
Does the specified file, h:\myserveraddress\mlk_hist.dat, exist?
If so, please email me your database for analysis.
To do this run MLK and click Ctrl+Shift+I to display your database folder. Then close MLK and put all the files named MLK_*.* into a zip.
You can skip any files named mlk_send_task_*.* or OLD_mlk_log.*
If the zip is too large to email then might want to use a web transfer service:
http://www.transferbigfiles.com
or
http://www.yousendit.com
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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pzh20
United Kingdom
32 Posts |
Posted - Feb 09 2011 : 04:55:32
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None of the files are mlk_ How do I attached the zip file with the maillist*.* files
Regards
Pete
Regards
Pete |
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pzh20
United Kingdom
32 Posts |
Posted - Feb 09 2011 : 05:01:27
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sorry for being an idiot, I have sent it via email.
Pete
Regards
Pete |
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xequte
7042 Posts |
Posted - Feb 09 2011 : 18:17:11
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Hi Pete
Are you sure this is the correct database? It is a database from MailList King v3 and was last modified in 2004.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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pzh20
United Kingdom
32 Posts |
Posted - Feb 10 2011 : 05:45:53
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Nigel,
Sorry , resent the correct db.
None of the db's under MLK have a mlk_hist.dat file! So, if I try and upgrade any of the others it will fail again.
Regards
Pete
Regards
Pete |
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xequte
7042 Posts |
Posted - Feb 13 2011 : 13:36:13
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Hi Pete
Did some other software delete them? Perhaps your anti-virus software misflagged them and they were quarantined?
At any rate, you can create a new/blank mailing list db and copy the MLK_HIST.DAT, MLK_HIST.IDX and MLK_HIST.BLB from the new folder to your old one.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Problem upgrading to v10
